Payment Methods

At thelookerr.com, we aim to provide a secure, efficient, and user-friendly checkout experience. This Payment Methods Policy explains which payment options are accepted, how payments are processed, and the safeguards in place to protect your financial information.

This policy applies to all purchases made on thelookerr.com and should be read together with our Terms & Conditions, Privacy Policy, Return Policy, and Shipping Policy.

1. Accepted Payment Options

We support a variety of secure payment methods to ensure flexibility and convenience during checkout.

1.1 Credit & Debit Cards

We accept the following major card networks:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

All card transactions are encrypted and processed through payment gateways that comply with PCI-DSS security standards.

1.2 Digital Wallets

For faster and streamlined checkout, we support:

  • Apple Pay

  • Google Pay

  • Shop Pay

  • PayPal

Availability may depend on your device, browser, or location.

1.3 Buy Now, Pay Later (BNPL)

Where supported, customers may choose installment-based payment options such as:

  • Shop Pay Installments

  • Klarna

  • Afterpay / Clearpay

Eligibility, approval, and repayment terms are determined solely by the respective BNPL provider.

1.4 Prepaid Cards & Gift Cards

  • Prepaid cards enabled for online transactions may be accepted

  • Only Thelookerr-issued gift cards can be redeemed on the website

Gift cards from third-party retailers are not supported.

1.5 Unsupported Payment Methods

We do not accept the following forms of payment:

  • Cash on Delivery (COD)

  • Checks or money orders

  • Direct bank transfers (unless specifically listed)

  • Cryptocurrency

  • Third-party or non-Thelookerr gift cards

2. Currency

All orders are processed in U.S. Dollars (USD).
If you use a non-USD payment method, your bank or card issuer may apply currency conversion or international transaction fees.

3. Payment Authorization & Verification

To help prevent fraud and ensure secure transactions, orders may be subject to verification procedures, including:

Verification Type Description
Authorization hold Temporary hold placed by your bank
AVS check Billing address verification
Security screening Automated fraud detection
Identity confirmation Additional verification if required

Orders that cannot be successfully verified may be delayed or canceled.

4. When Payment Is Charged

Payment is charged immediately at checkout once the order is placed.
A confirmation email will be sent after successful payment processing.

Orders cannot be shipped without completed and verified payment.

5. Failed or Declined Payments

A transaction may be declined for reasons such as:

  • Insufficient funds

  • Incorrect card details

  • Expired card

  • Bank security restrictions

  • International usage limitations

If your payment is declined, please try the following:

  • Re-enter your payment information

  • Use an alternative payment method

  • Contact your bank or card issuer

Orders are not reserved until payment is successfully completed.

6. Payment Security & Fraud Prevention

Thelookerr uses multiple security measures to protect customers, including:

  • SSL encryption

  • PCI-DSS–compliant payment processors

  • Tokenized payment data (full card numbers are never stored)

  • Automated and manual fraud monitoring

7. Taxes & Additional Fees

Applicable sales taxes are calculated at checkout based on your shipping address.

Please note that your bank may apply additional charges such as:

  • Currency conversion fees

  • International transaction fees

  • Processing fees

Thelookerr does not add hidden or undisclosed charges.

8. Refunds for Returned Orders

Refunds are handled according to our Return Policy and are issued only to the original payment method.

Refund Step Estimated Time
Item received 1–2 business days
Inspection 1–2 business days
Refund initiated Same day after approval
Bank processing 1–2 business days

Total processing time is typically up to 5 business days.

If a refund has not appeared after 7 business days, please contact your bank or reach out to our support team.
If your original card has expired, your bank will automatically route the refund to the updated account.

9. Chargebacks & Payment Disputes

If you believe there is an issue with a charge, please contact us before filing a chargeback with your bank.

Unresolved or unjustified chargebacks may result in:

  • Order cancellation

  • Temporary or permanent account suspension

  • Loss of eligibility for future purchases

We will provide all relevant transaction records to payment processors when disputes arise.

10. Updating Payment Information

Once an order has been placed, the payment method cannot be changed.

To update payment details, you may:

  • Request a cancellation (if the order has not yet been processed)

  • Place a new order using the correct payment information

11. Contact Information

For questions related to payments or billing, please contact:

Thelookerr Customer Support
Email: support@thelookerr.com
Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

We aim to respond to all payment-related inquiries within 24 hours.