Terms of Service

Welcome to Thelookerr

These Terms & Conditions (“Terms”) describe how you may use thelookerr.com, including all services, features, and products available on the website. By visiting, browsing, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not accept any part of them, please stop using the website.

These Terms are designed to ensure fairness, transparency, and clarity regarding orders, payments, shipping, cancellations, returns, and general website usage.


1. Definitions

  • “Thelookerr,” “we,” “us,” “our” refer to Thelookerr and its operations.

  • “You,” “your,” “customer,” “user” refer to any person accessing or purchasing from the website.

  • “Business days” mean Monday through Friday, excluding U.S. public holidays.

  • “Carrier” refers to USPS, UPS, FedEx, or DHL.

  • “Processing time” is the time required to confirm and prepare your order.

  • “Handling time” includes order verification, packaging, and shipment preparation.


2. Use of the Website

By using thelookerr.com, you agree not to misuse the site in any way, including but not limited to fraud, providing false information, attempting unauthorized access, interfering with site operations, or violating security features.

We reserve the right to suspend or permanently restrict access if these rules are violated.


3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate. However:

  • Minor differences may occur due to production or display settings

  • Product availability is not guaranteed at all times

  • Prices and product details may change without prior notice

If an error affects your order, we will contact you promptly with available options.


4. Pricing & Payments

All prices displayed on thelookerr.com are listed in U.S. Dollars (USD).

Accepted payment methods may include:
Credit or debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other options shown at checkout.

By completing a purchase, you confirm that the payment information provided is accurate and authorized.


5. Orders & Acceptance

Placing an order does not guarantee acceptance. An order is considered accepted only after:

  • Payment is successfully processed

  • Order details are verified

  • The item is prepared for shipment

We reserve the right to cancel or refuse orders due to suspected fraud, billing issues, inventory limitations, or technical errors. Any canceled order will be fully refunded.


6. Handling Time

Orders typically require 1–2 business days to process.
Orders placed after 5:00 PM (EST), on weekends, or on holidays will begin processing on the next business day.


7. Shipping

By purchasing from Thelookerr, you agree to the terms outlined below.

7.1 Shipping Carriers

USPS, UPS, FedEx, or DHL

7.2 Delivery Time (United States Only)

Location Carrier Estimated Delivery
All 50 U.S. States USPS / UPS / FedEx / DHL 3–7 Business Days

Delivery times are estimates and may vary due to external factors.

7.3 Shipping Fee

Flat-rate shipping: $6.99

7.4 Shipping Coverage

We currently ship within the United States only.

7.5 Tracking

Once your order ships, tracking details will be sent to your email.


8. Order Changes & Cancellations

Cancellations or changes may be requested before the order enters processing.
Once processing or shipping has begun, the order cannot be canceled and must follow the Return & Refund Policy.


9. Returns & Refunds

All returns, refunds, and exchanges are provided at no cost to the customer.

9.1 Return Eligibility

  • Requests must be made within 30 days of delivery

  • Items must be unused and in original condition

  • Proof of purchase is required

Items not eligible for return include final sale items, gift cards, and custom-made products (unless defective).

9.2 Refund Timeline (Up to 5 Business Days)

Step Time
Item received 1–2 business days
Inspection 1–2 business days
Refund initiated Same day
Bank processing 1–2 business days

Refunds are issued to the original payment method.

9.3 Return Shipping

Return shipping is always free, regardless of reason.

9.4 Non-Returnable Items

Final sale items, custom products, damaged items due to misuse, or requests submitted outside the return window.


10. Intellectual Property

All website content, including text, images, logos, and designs, is the property of Thelookerr or its licensors. Unauthorized copying, reproduction, or commercial use is strictly prohibited.


11. Limitation of Liability

Thelookerr is not responsible for shipping delays caused by carriers, incorrect addresses provided by customers, checkout errors, or improper product use.

Our liability is limited to the total amount paid for the order.


12. Third-Party Services

Certain services, such as payment processing and shipment tracking, are provided by third parties and are subject to their own terms and conditions.


13. Privacy & Data Protection

Your use of the website is also governed by our Privacy Policy. We take reasonable measures to protect your personal information.


14. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.


15. Prohibited Activities

Any attempt to hack, scrape data, distribute malware, or engage in fraudulent behavior may result in account suspension or legal action.


16. Order Limitations

We may limit quantities or refuse orders that appear suspicious or violate our policies.


17. Governing Law

These Terms are governed by the laws of the United States and applicable state regulations.


18. Changes to These Terms

We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.


19. Contact Information

Thelookerr - Customer Support
Email: support@thelookerr.com
Address: 6318 Payne Rd, Portland, TN 37148, United States